Shipping Information
We aim to process and ship all orders within 3–4 business days after receiving your order. Shipping timelines may vary depending on product availability and your delivery location.
Shipping Methods
We currently offer the following shipping options:
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Free Shipping: Estimated delivery within 10–15 working days
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Express Shipping: Estimated delivery within 7–9 working days for a $29.99 fee
Shipping costs are calculated at checkout based on the selected shipping method and destination.
Delivery Times
Estimated delivery dates are displayed during checkout for your convenience. Please note that all delivery timelines are estimates and may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier issues.
Tracking and Delivery
Once your order has been shipped, tracking details will be sent to the email address provided at checkout. It is your responsibility to track your shipment and ensure that someone is available to receive the package.
Damaged or Lost Shipments
We take great care in packaging our products to ensure they arrive safely. If your order arrives damaged or is lost during transit, please contact us promptly, and we will work with the carrier to resolve the issue as quickly as possible.
Signature Upon Delivery
Certain shipping methods may require a signature upon delivery. If a signature is required and no one is available at the time of delivery, the package may be returned to the shipping carrier.
Changes to This Policy
We reserve the right to modify or update this Shipping and Delivery Policy at any time without prior notice. All changes become effective immediately upon being posted on our website.
Contact Us
If you have any questions or concerns regarding shipping or delivery, please contact us at:
sales@banalish.com